Terms and Conditions

1. Acceptance of Terms

By accessing and using Yatnam Connect's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Yatnam Connect provides WhatsApp Business automation flows and related services to help businesses scale their customer communication. Our services include but are not limited to:

  • Automated conversation flows
  • Customer engagement tools
  • Analytics and reporting
  • Integration with business tools

3. User Responsibilities

Users are responsible for:

  • Maintaining the confidentiality of their account credentials
  • Ensuring compliance with WhatsApp Business API terms
  • Using the service in accordance with applicable laws and regulations
  • Respecting customer privacy and data protection requirements

4. Privacy and Data Protection

We are committed to protecting your privacy. All data processed through our platform is handled in accordance with our Privacy Policy and applicable data protection laws including GDPR where applicable.

5. Payment Terms

Subscription fees are billed in advance on a monthly basis. All payments are in Indian Rupees (INR). Cancellation can be done at any time through your account settings.

6. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

7. Limitation of Liability

Yatnam Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will be discontinued, and any data may be deleted according to our data retention policy.

9. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or through the platform. Continued use constitutes acceptance of modified terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: connect@yatnam.com